Privacy Policy

Last updated: September 27, 2026

GLOW International, Inc. (“GLOW,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit glowintl.org, register for our programs or events, make a donation, subscribe to communications, complete a form, volunteer with us, or otherwise interact with GLOW.

1. Information We Collect

The information we collect depends on how you interact with GLOW.

Information You Provide to Us

We may collect information such as:

name;
email address;
telephone number;
mailing address;
communication preferences;
event or program registration information;
volunteer or ministry-interest information;
donation and transaction information;
information you submit through forms, surveys, applications, or correspondence; and
other information you voluntarily provide to us.

Information About Children and Families

Many GLOW programs and events serve families and children. Parents or guardians may provide information about their children when registering for or participating in GLOW programs.

Depending on the program or event, this information may include a child's name, age or age group, allergies or dietary information, childcare needs, emergency or program-related information, and other information reasonably necessary to administer the program.

We ask parents and guardians to provide only information that is reasonably necessary for participation in GLOW's programs and activities.

GLOW's general website is not intended to solicit personal information directly from children under 13 without the involvement of a parent or guardian. If you believe a child has submitted personal information directly to us inappropriately, please contact us at info@glowministry.org.

Forms and Program Registrations

GLOW uses Google Forms to collect information for certain programs, events, registrations, applications, surveys, and other ministry activities.

Information submitted through these forms may include names, contact information, information about children or family members, program preferences, allergies or dietary information, childcare needs, volunteer information, and other information relevant to the particular form or program.

Information submitted through Google Forms is processed using Google's services and is subject to Google's applicable privacy practices.

2. Donations and Payment Information

When you make a donation or other payment to GLOW, your transaction may be processed through a third-party donation or payment platform.

GLOW currently uses Anedot, Give Lively, Fundraise Up, and Stripe for donation and payment processing.

These providers may collect information necessary to process your transaction, including payment-card or bank-account information.

GLOW may receive information associated with your donation or transaction, such as your name, contact information, donation amount, transaction date, donation designation, recurring-gift preferences, and transaction status.

Payment credentials are processed according to the practices of the applicable payment provider. GLOW does not intentionally store complete payment-card numbers or card security codes in its own systems.

3. Email Communications

GLOW uses Klaviyo and Google to help manage email communications and related information.

If you subscribe to GLOW updates, newsletters, prayer communications, event announcements, or other email communications, we may collect information such as your name, email address, communication preferences, and information regarding your interaction with our communications.

We may use this information to send requested communications and to understand and improve the effectiveness of our communications.

You may unsubscribe from applicable marketing or newsletter communications at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from general communications does not necessarily prevent GLOW from sending transactional or administrative communications, such as donation receipts, event-registration information, or responses to requests you submit.

4. Website Information and Analytics

Our website is built and hosted using Wix. We use Wix Analytics and related tools to operate our website and understand how visitors interact with it.

When you visit our website, Wix and other service providers we use may automatically collect certain information, including:

Internet Protocol (IP) address;
browser and device information;
operating system;
referring pages or websites;
pages viewed;
interactions with our website;
dates and times of visits;
approximate location derived from an IP address; and
other technical and usage information.

We may use this information to operate and secure our website, understand website traffic and usage, identify trends, and improve our website, programs, and communications.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small data files stored on your browser or device.

We may use cookies and similar technologies for purposes such as:

providing essential website functionality;
maintaining website security;
remembering preferences;
understanding website traffic and performance; and
analyzing how visitors interact with our website.

Some cookies are necessary for the website to function. Other cookies, including certain analytics cookies, may not be essential.

Where applicable, you may manage certain cookie preferences through our website's cookie settings or through your browser. Declining or disabling certain cookies may affect some website features.

Third-party services incorporated into our website may also use cookies or similar technologies according to their own privacy practices.

6. Google Maps

Our website uses Google Maps to display locations, directions, or other map-related information.

When you interact with Google Maps features on our website, Google may collect or receive certain information, such as your IP address, device and browser information, location information, and information about your interaction with Google Maps.

Google's collection and processing of this information is governed by Google's applicable privacy policies and terms.

7. How We Use Information

We may use personal information to:

operate, maintain, secure, and improve our website;
register individuals and families for GLOW programs and events;
administer children's, youth, family, ESL, ministry, and other programs;
process and acknowledge donations;
provide donation receipts and maintain financial records;
communicate with donors, participants, volunteers, ministry partners, and others in the GLOW community;
send newsletters, ministry updates, prayer communications, event announcements, and other communications you have requested or agreed to receive;
respond to questions and requests;
coordinate volunteers and ministry opportunities;
administer mission trips and other ministry activities;
understand and improve our programs, communications, website, and operations;
maintain the security and integrity of our systems;
prevent fraud or misuse;
comply with applicable legal, accounting, tax, and regulatory obligations; and
carry out other purposes disclosed to you when information is collected or with your consent.

8. How We Share Information

GLOW does not sell personal information.

We may disclose information when reasonably necessary to operate our ministry, including to service providers that perform services on our behalf.

These providers may provide services involving:

website hosting and functionality;
forms and data collection;
email and communications;
payment and donation processing;
cloud storage and productivity;
event registration and administration;
website analytics; and
other technology or administrative functions.

We may also disclose information:

when you direct or consent to the disclosure;
when reasonably necessary to administer a program or service you requested;
when required by applicable law, subpoena, court order, or other valid legal process;
when reasonably necessary to protect the rights, safety, or property of GLOW, our participants, or others; or
in connection with a reorganization or transfer involving GLOW's operations, where permitted by law.

We do not share donor or participant information with third parties for those third parties' independent marketing purposes unless you have authorized us to do so.

9. Our Service Providers

GLOW uses third-party platforms and service providers to operate our website, collect registrations and other information, process donations, communicate with our community, and administer our programs.

Our primary service providers currently include:

Wix — website hosting, website functionality, and website analytics;
Google — forms, email, file storage, productivity services, and Google Maps;
Klaviyo — email communications;
Anedot — donation processing;
Give Lively — donation processing;
Fundraise Up — donation processing; and
Stripe — payment processing.

These companies may process personal information on our behalf or as necessary to provide their services. Their handling of information may also be subject to their respective privacy policies and contractual arrangements with GLOW.

We may change or add service providers as our ministry and operational needs change.

10. Photography and Media

GLOW may take photographs or video at certain ministry programs, mission activities, and events.

Where appropriate, GLOW may obtain permission or provide notice concerning photography or media use, particularly when children are involved. Information concerning photography or media use for a particular event may be provided through registration materials, releases, or other notices.

Please contact us if you have questions or concerns about photographs or media associated with a GLOW program or event.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, ministry, accounting, tax, recordkeeping, security, and legal purposes.

Different types of information may be retained for different periods. For example, certain donation and financial records may need to be retained longer than ordinary event-registration information.

When information is no longer reasonably needed, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.

12. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information in our possession or control.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. You should therefore use appropriate care when submitting information online.

13. Children's Privacy

GLOW serves children and families through certain ministry programs and events. Information about children is generally provided to us by a parent or guardian for purposes such as program registration, childcare, event participation, or ministry administration.

We do not intend for children under 13 to independently submit personal information through our general website without the involvement of a parent or guardian.

If we learn that a child under 13 has submitted personal information directly to us in circumstances where parental or guardian involvement is appropriate, we may take reasonable steps to delete the information.

Parents or guardians who have questions or concerns regarding information about their children may contact us at info@glowministry.org.

14. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

You may contact us to request that we:

provide information about personal information we maintain about you;
correct or update inaccurate information;
update your contact or communication preferences; or
delete certain personal information, where appropriate and legally permitted.

Some information may need to be retained for legal, accounting, tax, security, recordkeeping, or other legitimate purposes.

To submit a privacy-related request, contact info@glowministry.org. We may take reasonable steps to verify your identity before fulfilling a request.

15. Email Preferences

You may unsubscribe from applicable promotional, newsletter, or informational emails by using the unsubscribe link contained in those messages.

After unsubscribing, you may still receive communications that are transactional or administrative in nature, such as donation receipts, event-registration information, responses to inquiries, or other communications reasonably necessary to provide a service you requested.

16. International Visitors

GLOW International, Inc. is a United States nonprofit organization based in Georgia and conducts ministry activities involving Japan and individuals from other countries.

If you interact with GLOW from outside the United States, information you provide may be processed or stored in the United States or other locations where GLOW or its service providers operate.

Privacy and data-protection laws may differ between countries. Where applicable law provides additional privacy rights, you may contact us regarding those rights.

17. Links to Other Websites

Our website may contain links to websites, platforms, or services operated by third parties.

GLOW does not control the privacy practices of third-party websites or services. We encourage you to review the privacy policies of those services before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, programs, technology, service providers, or legal obligations.

When we make changes, we will update the “Last updated” date at the top of this policy. If appropriate, material changes may also be communicated through our website or other means.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you or your child, please contact:

GLOW International, Inc.
Georgia, United States
Email: info@glowministry.org
Website: glowintl.org